All orders will be shipped on the next 1~2 business days.
PO BOX & APO/FPO Delivery Available
All Domestic U.S. orders are shipped via UPS or USPS.
We can and are allowed to change your Shipping & Handling (S&H). that is also if you made a mistake on your S&H.
Please understand that once the order package leaves the facility of Seventeen Young(www.2PromDress.com), we hold no liability, or responsibility on what happens to the package. Any problems of damage, theft, acts of god, or any other problem will not be our responsibility.
Standard delivery for most items is about 5~10 business days from shipping date, not order date. (conditioned to state location)
Total Time for Delivery: Orders are shipped after 1~2 business days of processing time.
Normally your order should be in your hands within 6~12 business days for all in-stock items.
Second Day Air:
Scheduled delivery is the second business day from shipping date, not order date.
Next Day Air:
Scheduled delivery is the next business day from shipping date, not order date.
Shipping costs are calculated and displayed before you complete your order on the 2PromDress.com.
You can also see shipping costs on the Order Acknowledgment email and on online Order Status.
Shipping costs are NOT Refundable.
Shipping to Billing Address Only:
Orders will be shipped only to the verified billing address of the credit card to protect the card-holder from online fraud.
In case you need orders shipped to another address, please complete, sign and fax the Shipping Waiver Form to (562) 924-8394. There are no exceptions.
California State law requires us to charge sales tax on all orders sent within California State.
If you are a reseller, you must fax us your reseller certificate from the State of California and you will not be charged any sales tax.
International orders will incur a customs fee. You are responsible for paying the customs and import duties. We cannot determine in advance what these charges will be. Please contact your local customs office to determine the customs costs. It is your full responsibility to verify the customs, duties charges and procedures in your country prior to placing your order.
Please Note: If charges are levied in your country and you refuse to pay them, you are responsible for the original shipping costs to you, any duties, taxes and/or customs charges that are incurred on the package, and the cost of returning the package. These costs will be subtracted from your merchandise refund and your credit card will be charged accordingly.
The following information is a general guideline on charges levied by the particular country and is subject to change. It is your responsibility to contact your local customs office to determine the additional customs charges for your particular order.
Canadian duties, taxes and brokerage fees on items shipped to Canada are established by Canadian Customs. Anything over $20.00 CAD will be subject to customs fees. Taxes, PST & GST, will vary based on the province to which the items are shipped. The duty is determined by the value of the merchandise and is determined by Customs. Please Note: As part of the NAFTA, all items that are made in the USA will be duty free; however, they are still subject to PST & GST taxes.
Australian duties, taxes and brokerage fees on items shipped to Australia are established by Australian Customs. Customs Duty is charged on the purchase price of the goods. The standard rate of duty on clothing is 25%, however, this may vary. GST is charged on the total of the purchase price, plus the customs duty, plus the freight and insurance paid or payable for transporting the goods. The current GST is 10% and is subject to change.
UK duties, taxes and brokerage fees on items shipped to the UK are established by UK Customs. Customs Duty is charged on the purchase price of the goods and can be as high as 30% of the total purchase price. Most goods arriving in the UK from outside the EU are liable to any or all of these charges: Customs Duty; Excise Duty, Import V.A.T charges, Brokerage Surcharges.
Unfortunately at this time, due to customs issues, we are unable to ship to Mexico and the Gaza strip.